After spending a weekend looking at many different companies selling adjustable beds I settled on Backcare beds as the one to buy twin adjustable beds from. The first thing I were impressed with were the frank honest answers to all my questions without the hard sell tactics – unlike many other companies I approached. I liked being able to build my own adjustable bed on the website – and having a price for the bed immediately.

The service from John the director and owner of the company was remarkable in this day and age – and the adjustable beds were delivered within a week of ordering. Unfortunately there were a fault with the beds – but this only served to score Backcare beds more points in my estimation. When informed of the fault, the fault were quickly identified, new units made up in the factory within 24 hours, and the new ones promptly delivered and fitted without any quibble. Again in this day and age this was a first class service.

I bought the beds as I suffer from COPD – a respiratory condition that requires me to be propped up a little at night to aid my breathing. I ordered memory foam mattresses as part of the package and the only regret I have is not buying an adjustable bed a year ago instead of trying to prop myself up on pillows. Being able to raise my legs also is another bonus and I can honestly say I am more rested in the morning as my quality of sleep is so much better. Many thanks to John and the staff for making this purchase a painless experience – and for the first class service you gave..We will be recommending Backcare beds to anyone we speak to that is looking to buy an adjustable bed.

Derek  South Wales.