Archive for April, 2010

purcahse of my adjustable bed

Thursday, April 15th, 2010
Dear John/Paul,
This is just to say thank you for the advice and help in the purcahse of my adjustable bed.  
From the outset of contacting you about purchasing an adjustable bed right the way through to the installation of my bed, it has been a smooth transaction. 
My adjustable bed is extremley comfortable and my wife sleeps like a baby on her side, you were right the memory foam mattresses are superb. 
Having just spoken to you i have forwarded your details to a friend of mine who is going to order the same adjustable beds as ours. 
If anybody reads this, this is a good company to deal with and i would have no hesitation in ordering another adjustable bed from them but I doubt i will ever need to because they are so well built. 
Many Thanks

The one to buy twin adjustable beds from

Thursday, April 15th, 2010
Hi John.
Am well pleased with the bed, and may thanks again for sorting out the problem promptly. Certainly helps me to get a good nights sleep:-) My father in law maybe getting one sometime in the future and will of course recommend you.
Wishing you all the success in the future. You deserve it for the great customer service:-)
Derek . South Wales.
  After spending a weekend looking at many different companies selling adjustable beds I settled on Backcare beds as the one to buy twin adjustable beds from. The first thing I were impressed with were the frank honest answers to all my questions without the hard sell tactics – unlike many other companies I approached. I liked being able to build my own adjustable bed on the website – and having a price for the bed immediately.

The service from John the director and owner of the company was remarkable in this day and age – and the adjustable beds were delivered within a week of ordering. Unfortunately there were a fault with the beds – but this only served to score Backcare beds more points in my estimation. When informed of the fault, the fault were quickly identified, new units made up in the factory within 24 hours, and the new ones promptly delivered and fitted without any quibble. Again in this day and age this was a first class service.

I bought the beds as I suffer from COPD – a respiratory condition that requires me to be propped up a little at night to aid my breathing. I ordered memory foam mattresses as part of the package and the only regret I have is not buying an adjustable bed a year ago instead of trying to prop myself up on pillows. Being able to raise my legs also is another bonus and I can honestly say I am more rested in the morning as my quality of sleep is so much better. Many thanks to John and the staff for making this purchase a painless experience – and for the first class service you gave..We will be recommending Backcare beds to anyone we speak to that is looking to buy an adjustable bed.

Derek  South Wales.

Draining your waterbed Mattress

Monday, April 12th, 2010

Draining your waterbed Mattress

Although the following sounds like a major task, it can be easier to move a waterbed than an adjustable bed or ordinary divan bed.

Should the need arise to move your waterbed, you will need to empty the mattress enough that it can be lifted by an individual. First unplug the heater. Because all modern waterbed mattresses contain layers of fibre to reduce the motion of the water, a pump is recommended. Warning!!! The layers of fibre can slide if you lift the mattress while it still contains water. Always leave the mattress flat whilst emptying. If you must lift the head end, then grab the waterbed mattress and ensure you also have a strong grip of the fibre to ensure it will not slide. If the fibre does slide the waterbed mattress will be ruined. Using a pump will vacuum the waterbed mattress enough that the fibre can not slide even when lifted. There are several types of pump that will do the job. Your local waterbed retailer should be able to rent a pump or offer a drain down service. I have never personally used one, but several customers have told me about a pump that attaches to an electric drill with a hose into the waterbed mattress and a hose into the bath or out the window. Some have told me it is ok but slow, others that it would not suck the water from the fibre leaving it too heavy to lift. And other said the drill burnt out before the waterbed mattress was empty. You can always siphon the waterbed but heed the previous warning or you will need to buy a new waterbed mattress. The following has been written from personal experience. Siphoning the waterbed mattress is a last resort if you can not get a pump. If siphoning does not work, don’t blame us! Siphoning is only possible if you have a garden hose and the waterbed is high enough to drain downstairs, so flats and bungalows would be a problem.  First, with the plug still in the waterbed mattress, put your fists either side of the valve and push down and up the bed. Do this several times to create a well around the valve of water and no fibre. Lift the valve and remove the cap and plug. Slip the hose under the fibre so that gravity will pull the water down to it. Wrap tape around the connection between the valve and hose to make an airtight seal. Connect the other end of the hose to a tap and start filling the waterbed mattress, this will remove the air from the hose just the same as sucking on it. Just like when you used to steal the neighbours petrol! When the waterbed is filling, disconnect the tap and drop it to allow the water to run back and keep going. So long as air can not enter the waterbed mattress it will empty really well. Replace the plug quickly to prevent the fibre opening up.